The Knowledge Intelligence Framework

How Knowledge Intelligence actually works.

Knowledge Intelligence is not a philosophy - it is a capability with a defined architecture. At its core is a deceptively simple idea: every piece of knowledge an organisation holds should exist as a governed asset with a known identity, a measurable quality, and a traceable history. Not just documents. Not just data. Everything the organisation knows, in whatever form it takes.

This is what a Common Knowledge Asset is: a governed record defined by eight core attributes, organised into three operating dimensions. Ingestion, classification, and baseline scoring are automated. People step in for exceptions: conflicts, threshold breaches, and high-impact disputes.

Confidence is calculated from clear inputs: source quality, corroboration with other trusted assets, recency relative to domain change, usage in successful decisions, and detected conflicts. This is a governance signal, not a sentiment score. Confidence, coverage, and consistency are treated as separate governance signals. Confidence asks whether an asset is trustworthy, coverage asks whether relevant assets exist, and consistency asks whether key assets agree with each other.

Visualisation - CKA attribute model
COMMON KNOWLEDGE ASSET 8 ATTRIBUTES GOVERNANCE IDENTITY PROVENANCE CONTENT TAXONOMY QUALITY VALUE LINEAGE

Eight governed attributes surrounding one computed record. Hover segments or legend items to inspect each attribute.

Identity
Asset type, domain, transferability, and reach.
Provenance
Source authority, authorship, and origin chain.
Content
Governed structured knowledge in executable form.
Taxonomy
Living classification and concept alignment.
Quality
Confidence, currency, and consistency signals.
Value
Decision relevance, reuse rate, and impact trail.
Lineage
Full downstream history of decisions influenced.
Governance
Ownership, exception handling, and strategic alignment.

The Common Knowledge Asset

Every knowledge asset carries a structured record across eight governed attributes, organised into three operating dimensions. Together this model shows what the organisation knows, how reliable it is, and who is accountable when confidence drops.

8 governed attributes3 operating dimensions1 CKA record
Classification (4 attributes)
Identity
Asset type, domain, transferability, and reach of the knowledge unit.
Provenance
Source authority, authorship chain, and evidence origin history.
Content
Governed structured knowledge in executable, retrievable form.
Taxonomy
Living classification and concept alignment to current strategy.
Measurement (3 attributes)
Quality
Confidence, consistency, and evidence integrity signals over time.
Value
Decision relevance, reuse performance, and measurable impact trail.
Lineage
Downstream decision history and dependency chain influenced by this asset.
Governance (1 attribute)
Governance
Ownership, exception handling, approval thresholds, and strategic alignment rules defining what this asset is permitted to influence.

The knowledge lifecycle

A Common Knowledge Asset tracks knowledge through its entire life - from ingestion to retirement - updating its health score at every stage.

01
Ingestion
Captured
Knowledge enters the system through automated ingestion. Identity, type, and provenance are recorded.
02
Processing
Classified
Domain, reach, and transferability are automatically classified. Initial confidence score is computed.
03
Active Use
Governed
Assets are cited and challenged in practice. Conflicts and exceptions route to human adjudication.
04
Decay
Reviewed
Currency drops below threshold. Owner is alerted. Revalidation, override, or retirement is required.
05
Resolution
Retired or Renewed
Asset is superseded, archived, or refreshed. Lineage preserved for future reference.